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Frequently Asked Questions

Please refer to the answers below for any questions you may have. If you cannot find an answer to your question here, call 908.273.9121 for assistance.

How do I create an account? Can I withdraw from or transfer to another class?
Why can't I log-in to my account? Can my teen take an adult class or workshop?
How do I change my password?
Can I take private lessons with one of your instructors?
How do I register? Do you offer tours of your exhibtions?
Where's my Member Discount? Can I host my child's birthday party at the Art Center?
Why didn't I get a confirmation email? Do you offer Professional Development credit?
   




HOW DO I CREATE AN ACCOUNT?

To keep these instructions open while you work, reopen our website in a new Tab. Windows users hold down the CTRL key while clicking our logo at the top left. Mac users hold down the Command (apple) key while clicking our logo.
  1. Click on CREATE AN ACCOUNT link at the very top of the page.
  2. Fill out the form.
  3. Click SUBMIT REGISTRATION button
  4. Go to the email account you entered while creating the account.
  5. Open the email called “Confirm Your Account with the Art Center” from noreply@artcenternj.org. (You may have to check your Spam or Junk Mail folder)
  6. Click on the link provide in the email.
  7. You will now be on a webpage with another link, click the link on the webpage.
  8. Now you will be back on our homepage, where you can log in to your account using the account information you have just created.
Please note: If you wish to become a Member, please not that your Membership purchase must be completed before you can enjoy your benefits. (Your membership purchase and your first class purchase must be in two separate transactions.)

Members: Please see "Where's my Member Discount?"



WHY CAN'T I LOG-IN TO MY ACCOUNT?


I am trying to log-in to my account for the first time: You probably have not confirmed your account yet. You need to confirm a valid email address to complete your account creation. Go to the email account you used to create the account and look for an email called “Confirm Your Account with the Art Center” from noreply@artcenternj.org. You will need to follow the link within this email. If you do not see this email in your inbox, check your Spam or Junk Mail folder. If you are still having trouble, call 908.273.9121.

I forgot my username or password: Use the FORGOT PASSWORD link on the Log-In Page of the website (it's below the blue box). Enter your email address in the box and click SEND PASSWORD. Your username and a new password will be sent to you. If you do not see this email in your inbox, check your Spam or Junk Mail folder. The password you receive will be random characters which you should copy and paste into the log-in. Directions on how to change your password are included in the email. If you are still having trouble, call 908.273.9121.

Please note: Passwords and usernames are case-sensitive. Check your Cap Lock and Num Lock before entering your password.

 

 
HOW DO I CHANGE MY PASSWORD?

To keep these instructions open while you work, reopen our website in a new Tab. Windows users hold down the CTRL key while clicking our logo at the top left. Mac users hold down the Command (apple) key while clicking our logo.
    1. Click the MY ACCOUNT link at the very top of the page.
    2. Click the CHANGE PASSWORD button at the bottom of the My Account page.
    3. Enter the password given above into the YOUR EXISTING PASSWORD box and then type a new password in the NEW PASSWORD and CONFIRM PASSWORD boxes.
    4. Click the CHANGE PASSWORD button.
    5. Store your username and password in a safe location for future reference.
       


HOW DO I REGISTER?

Classes and workshops are arranged in a sortable grid, you can sort by instructor, day and more. All class/workshop information is listed within this grid. Descriptions can be viewed by clicking COURSE INFO. You will also find Materials Lists in the Course Info section. Once you find the perfect class or workshop you’re ready to register.

To keep these instructions open while you work, reopen our website in a new Tab. Windows users hold down the CTRL key while clicking our logo at the top left. Mac users hold down the Command (apple) key while clicking our logo.
  1. Click on the blue SHOPPING CART ICON near the price. (This cart will only be visible if there is space available in the class/workshop.)
  2. Fill out the Studio School Student Details form. It is very important you fill out all the information accurately. If you are registering for a child or spouse, please select "SOMEONE ELSE" under "Registering for." If you are registering for a child/minor, please select "YES" for "Is a minor?" to be prompted for more important information. (NOTE: If you are registering a family member, who is covered by your membership, you must enter his/her name exactly as it appears in your membership information or you will not receive a member discount.)
  3. Click SAVE AND CHECK OUT button.
  4. Once in the Shopping Cart, you can register yourself or someone else for a class/workshop by clicking CONTINUE SHOPPING button or complete your purchase by clicking CHECK OUT button.
  5. Proceed through the Checkout process by entering your billing address and credit card information.
  6. Check your email for your receipt and mark your calendar.
Please note: If you’d like to register two students in the same class, you will need to repeat this process for both students, so be sure to make a note of the class you’ve chosen before going back to add the second student!
 

WHERE'S MY MEMBERSHIP DISCOUNT?

I joined or renewed my Membership by phone, mail or in person: Your Online Membership may need to be activated. Once you have created your artcenternj.org account, please call Fabiana Bloom, Membership & Special Events Manager at 908.273.9121 x227 to activate your Membership.

I am joining or renewing my Membership today: Membership purchase must be completed before you can start enjoying your benefits, including discount on classes. No discount will be applied to classes purchased during the same transaction as a Membership. If you have a Membership and class(es) in your Cart, remove the class(es) and Check Out. After paying you can register for any class and receive your Member Discount.

Please note: Membership Discount does not apply to workshops, camp or other programs.
 


WHY DIDN'T I GET CONFIRMATION EMAIL?

Confirmation emails are automatically sent by artcenternj.org whenever a purchase is completed. If you do not see this email in your inbox, check your Spam or Junk Mail folder. (This is often the case with Gmail.) To be sure you receive all emails from us in the future add noreply@artcenternj.org to your Contacts or Approved Senders list.



CAN I WITHDRAW FROM OR TRANSFER TO ANOTHER CLASS?

All withdrawls and transfers must be handled in person or by phone. Call 908.273.9121 for any questions. Also see our Studio School Policies page for more information.



CAN MY TEEN TAKE AN ADULT CLASS OR WORKSHOP?


Adult classes and workshops are open to all students ages 16 and older. However, students under 18 years of age must have written permission from a parent or guardian to attend any class which uses a life model.
 


CAN I TAKE PRIVATE LESSONS WITH ONE OF YOUR INSTRUCTORS?

Yes. Our Mentor Program is perfect for the student seeking individualized, one-on-one instruction. Learn more.



DO YOU OFFER TOURS OF YOUR EXHIBITIONS?

Yes. The Art Center's Gallery Education Tour Program includes a 30-minute tour of our current exhibition where students and visitors are encouraged to view, learn and share their ideas about the works of art. Following the tour is an hour hands-on art project. Tours must be booked in advanced and are offered for all ages, pre-K through adult. Learn more.

 


CAN I HOST MY CHILD'S BIRTHDAY PARTY AT THE ART CENTER?

Yes. The Art Center offers custom art parties for children and artists of all ages. Learn more.



DO YOU OFFER PROFESSIONAL DEVELOPMENT CREDIT?

Yes. The Art Center offers several ways to earn professional development hours as a certified professional development provider of the New Jersey Department of Education. Learn more.